Hey I let a room out with the same company last year. We had REPEATED problems with electricity and they repeatedly told me that they couldnt send an electrician untill they contacted the landlord(?!?!). I brought up the fact that they advertise that they own all their own housing and never received a reply from them. The power cuts made me loose close to £300 in food as we had about 8 weekends from saturday through to monday with no access to the fuse box, as it was in an empty bedroom that noone had a key for. Leaving messages on the voicemail number they provide on their letters did nothing. The same power cuts also led me to loose work, and have to replace several parts of my very expensive PC that I had only just bought the summer before moving in. I repeatedly contacted them with written responses and emails asking if they could replace things that were broken and they said they werent liable due to things such as power cuts, but the fact was it was due to their shoddy wiring in the house and shoddy electricals causing the fuse box to trip all the time (ancient kettles/microwave/shower that leaked inside itself). On top of all of this I was presented with ridiculous charges after I moved out. I was promised to be given my deposit back within 10 days which is the legal requirement, but I recieved it 32 days after the 10 days I was promised. When i was phoning them to inquire about my deposit I asked how much I would be recieving on numerous times and I was constantly told £250, but when it came down to recieving my check I got £154, almost £100 less.
If that wasnt bad enough our house was contracted to be all bills inclusive. I moved in to let a single room as part of a house share with foreign students as I myself am somewhat older than most freshers and didnt want to go into halls. I recieved a phone call from one of the girls I lived with last year approximatly 3 weeks ago crying, saying that the agency were claiming none of the bills had been paid for and she needed to pay over £1000 to them to cover, or she would be taken to court. I find this hilarious because they still have all my details on file, and details from all the other previous tennants, but they decided to plant this on the last person to move out, who sadly was one of the more vulnerable people as she hasnt been living in the UK for long and doesnt know much about legalities here.
If you have had any more responses from people with similiar concerns I think it would be worth while collecting information and taking it to the Guild of Students and seeing what can be done there. Im fairly sure they can offer advice and support and even put pressure on local letting agencies and landlords.
We’ve been experiencing some quite intense problems with rooms4every1 this year and are going to be filing a complaint with the Midlands Landlord Accreditation Scheme… if anyone else has issues with them too I urge you to speak to someone at university and try to complain too- the more people take a stand the more weight behind the claims and the more likelihood the exploition of students will stop!
Hi
Did you have any success in getting your deposit? My son and his flatmates are having exactly the same problems and we are not prepared to let these sharks get away with it. If you can help with any advice it will be much appreciated.
We intend to threaten with the small claims court and feel the university should be aware of the way this company operates.
Regards
Marcelle
I have just finished my tenancy with rooms4every1 and am experiencing very similar problems. They are trying to take nearly 60% of our deposit, with most of their deductions being in direct conflict with the contract. I believe they are routinely doing this to students in the hope that most will not challenge them. I would like to stop rooms4every1 trading as a letting agent and try to ensure no other students have this problem in the future. I have contacted the university accreditation scheme who are happy to listen to what I have to say and have a complaints procedure that could potentially see the company discredited. I also intend to contact Birmingham City Council, the Redbrick student news paper, Guild of students itself and anyone else who I think will listen. Ideally I need to get as much evidence about this company and their operation as possible. If anyone here would like to contact me and help me prevent this company from their operations then it would make a huge difference. Please contact me if you have any information that can help.
My email is alimutch@gmail.com
Hey I let a room out with the same company last year. We had REPEATED problems with electricity and they repeatedly told me that they couldnt send an electrician untill they contacted the landlord(?!?!). I brought up the fact that they advertise that they own all their own housing and never received a reply from them. The power cuts made me loose close to £300 in food as we had about 8 weekends from saturday through to monday with no access to the fuse box, as it was in an empty bedroom that noone had a key for. Leaving messages on the voicemail number they provide on their letters did nothing. The same power cuts also led me to loose work, and have to replace several parts of my very expensive PC that I had only just bought the summer before moving in. I repeatedly contacted them with written responses and emails asking if they could replace things that were broken and they said they werent liable due to things such as power cuts, but the fact was it was due to their shoddy wiring in the house and shoddy electricals causing the fuse box to trip all the time (ancient kettles/microwave/shower that leaked inside itself). On top of all of this I was presented with ridiculous charges after I moved out. I was promised to be given my deposit back within 10 days which is the legal requirement, but I recieved it 32 days after the 10 days I was promised. When i was phoning them to inquire about my deposit I asked how much I would be recieving on numerous times and I was constantly told £250, but when it came down to recieving my check I got £154, almost £100 less.
If that wasnt bad enough our house was contracted to be all bills inclusive. I moved in to let a single room as part of a house share with foreign students as I myself am somewhat older than most freshers and didnt want to go into halls. I recieved a phone call from one of the girls I lived with last year approximatly 3 weeks ago crying, saying that the agency were claiming none of the bills had been paid for and she needed to pay over £1000 to them to cover, or she would be taken to court. I find this hilarious because they still have all my details on file, and details from all the other previous tennants, but they decided to plant this on the last person to move out, who sadly was one of the more vulnerable people as she hasnt been living in the UK for long and doesnt know much about legalities here.
If you have had any more responses from people with similiar concerns I think it would be worth while collecting information and taking it to the Guild of Students and seeing what can be done there. Im fairly sure they can offer advice and support and even put pressure on local letting agencies and landlords.
Hiya,
Very sorry to hear about your unbelievable bill!
We’ve been experiencing some quite intense problems with rooms4every1 this year and are going to be filing a complaint with the Midlands Landlord Accreditation Scheme… if anyone else has issues with them too I urge you to speak to someone at university and try to complain too- the more people take a stand the more weight behind the claims and the more likelihood the exploition of students will stop!
Hi
Did you have any success in getting your deposit? My son and his flatmates are having exactly the same problems and we are not prepared to let these sharks get away with it. If you can help with any advice it will be much appreciated.
We intend to threaten with the small claims court and feel the university should be aware of the way this company operates.
Regards
Marcelle
Hi,
I have just finished my tenancy with rooms4every1 and am experiencing very similar problems. They are trying to take nearly 60% of our deposit, with most of their deductions being in direct conflict with the contract. I believe they are routinely doing this to students in the hope that most will not challenge them. I would like to stop rooms4every1 trading as a letting agent and try to ensure no other students have this problem in the future. I have contacted the university accreditation scheme who are happy to listen to what I have to say and have a complaints procedure that could potentially see the company discredited. I also intend to contact Birmingham City Council, the Redbrick student news paper, Guild of students itself and anyone else who I think will listen. Ideally I need to get as much evidence about this company and their operation as possible. If anyone here would like to contact me and help me prevent this company from their operations then it would make a huge difference. Please contact me if you have any information that can help.
My email is alimutch@gmail.com
Thanks
Also if you are on facebook, have a look a this group…
http://www.facebook.com/group.php?gid=141107789246499
thanks
Hi everyone,
Thanks for the facebook group link. I’ve now joined.
I didn’t get my money back, but I should have tried harder (I had third year workload and needed whatever money they gave back.)
If people would like me to collaborate on a plan towards getting Rooms4Every1.com taken off the accreditation scheme then I am fully on board!
Best,
Frankie
frankie.ward@gmail.com